Merchandise Escrow Services
Buy and sell high-value items with confidence. Our escrow service protects jewelry, art, electronics, collectibles, and luxury goods transactions.
What We Protect
Secure escrow for all types of high-value merchandise and collectibles.
Jewelry & Watches
Luxury timepieces, diamonds, and fine jewelry
- Diamond rings & necklaces
- Luxury watches (Rolex, Patek Philippe)
- Vintage jewelry pieces
Art & Collectibles
Paintings, sculptures, rare collectibles
- Original paintings & prints
- Sculptures & installations
- Rare coins & stamps
Electronics
High-end computers, cameras, audio equipment
- Professional cameras & lenses
- High-end audio equipment
- Gaming computers & laptops
Fashion & Luxury Goods
Designer clothing, handbags, accessories
- Designer handbags & purses
- Luxury clothing & shoes
- Fine watches & accessories
Musical Instruments
Vintage guitars, pianos, professional equipment
- Vintage guitars & basses
- Professional keyboards & pianos
- Studio recording equipment
Sports Memorabilia
Signed items, vintage cards, championship gear
- Autographed jerseys & balls
- Vintage trading cards
- Championship rings & trophies
How Merchandise Escrow Works
A secure 6-step process designed to protect both buyers and sellers.
Agree on Terms
Buyer and seller agree on item description, price, shipping, and inspection period.
Buyer Pays Escrow
Buyer securely submits payment to TrustGuard's protected escrow account.
Seller Ships Item
Seller carefully packages and ships item with full insurance coverage.
Buyer Inspects
Buyer examines item to verify authenticity, condition, and description accuracy.
Acceptance
Buyer accepts item or requests return if it doesn't match description.
Payment Released
Once buyer accepts, we release payment to seller - transaction complete!
Complete Protection Features
Everything you need for safe, secure high-value merchandise transactions.
Authentication Services
Partner with experts to verify authenticity
Inspection Period
Buyer examines item before finalizing
Shipping Insurance
Full coverage during transit
Condition Verification
Document item condition with photos
Secure Payments
Funds held until buyer accepts
Dispute Resolution
Expert mediation if issues arise
Authentication Services
We work with leading authentication experts
Jewelry & Watches
GIA, AGS, and certified gemologists
Art & Collectibles
Professional art appraisers and experts
Luxury Fashion
Certified luxury goods authenticators
Authentication services available for an additional fee. We'll coordinate with trusted experts to verify your item's authenticity.
Learn More About AuthenticationFrequently Asked Questions
What is the inspection period for merchandise?
The standard inspection period is 3-7 days, but this can be customized based on the item type and complexity. High-value items may require longer inspection periods for authentication.
What happens if the item is damaged during shipping?
All shipments should be fully insured. If damage occurs during transit, the buyer can reject the item and file an insurance claim. We'll return the payment to the buyer and coordinate with the shipping carrier.
Can I use escrow for international merchandise transactions?
Yes! We facilitate merchandise transactions worldwide. We handle currency conversion, international shipping coordination, and comply with all customs regulations.
How do you verify item authenticity?
We partner with certified authentication experts in various fields. For an additional fee, we can arrange professional authentication services before the transaction is completed.
What are your fees for merchandise escrow?
Our standard fee is 0.89% of the transaction value with a $100 minimum. Volume discounts are available for multiple transactions. Authentication services are priced separately based on item type.
Ready to Protect Your Transaction?
Buy or sell high-value merchandise with complete confidence using TrustGuard escrow services.