Security You Can Trust
Your funds and personal information are protected by the same security standards used by major financial institutions worldwide.
Multi-Layered Security Architecture
We employ multiple layers of security to protect your transactions, funds, and personal information at every step.
256-bit SSL Encryption
All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by banks and government agencies.
- End-to-end encryption for all communications
- TLS 1.3 protocol for maximum security
- Perfect forward secrecy enabled
FDIC-Insured Accounts
All customer funds are held in segregated trust accounts at FDIC-insured financial institutions, providing up to $250,000 in deposit insurance per account.
- Segregated trust accounts for all funds
- Never commingled with operating funds
- Protected by federal insurance
SOC 2 Type II Certified
We maintain SOC 2 Type II certification, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy.
- Annual third-party security audits
- Continuous monitoring and improvement
- Industry-leading security controls
Multi-Factor Authentication
Protect your account with multiple layers of authentication including SMS codes, authenticator apps, and biometric verification.
- Time-based one-time passwords (TOTP)
- SMS and email verification
- Biometric authentication support
24/7 Security Monitoring
Our dedicated security operations center monitors all systems around the clock, detecting and responding to threats in real-time.
- Real-time threat detection and response
- Automated security alerts and notifications
- Incident response team on standby
Secure Data Centers
Our infrastructure is hosted in Tier IV data centers with redundant power, cooling, and network connectivity for maximum uptime and security.
- Physical security with biometric access
- 99.99% uptime guarantee
- Geographic redundancy and backups
Compliance & Certifications
We maintain the highest standards of regulatory compliance and industry certifications to protect your interests.
State Licensed
Licensed by the California Department of Financial Protection and Innovation
PCI DSS Level 1
Highest level of payment card industry data security compliance
GDPR Compliant
Full compliance with European data protection regulations
CCPA Compliant
California Consumer Privacy Act compliance for data rights
Your Data, Your Control
We believe you should have complete control over your personal information. Our privacy-first approach ensures your data is protected and used only as you authorize.
Data Encryption at Rest
All stored data is encrypted using AES-256 encryption, ensuring your information remains secure even in the unlikely event of a breach.
Privacy Controls
Manage your privacy settings, control who can see your information, and decide how your data is used through our comprehensive privacy dashboard.
Data Deletion Rights
Request deletion of your personal data at any time. We honor all data deletion requests in compliance with applicable privacy laws.
Transparent Practices
Clear, straightforward privacy policies with no hidden clauses. We're committed to transparency in how we collect, use, and protect your data.
Security Best Practices for Users
While we provide industry-leading security, you play an important role in keeping your account safe. Follow these best practices.
Use Strong Passwords
Create unique, complex passwords with at least 12 characters including uppercase, lowercase, numbers, and symbols. Never reuse passwords across sites.
Enable Two-Factor Authentication
Add an extra layer of security to your account by enabling 2FA. Use an authenticator app for the most secure verification method.
Verify Email Communications
Always verify that emails are from @trustguardpro.com. Be cautious of phishing attempts and never click suspicious links or download unexpected attachments.
Monitor Account Activity
Regularly review your account activity and transaction history. Report any suspicious or unauthorized activity to our security team immediately.
Use Secure Connections
Only access your account from secure, private networks. Avoid public WiFi when conducting transactions. Use a VPN for additional security when needed.
Keep Software Updated
Ensure your browser, operating system, and security software are always up to date with the latest security patches and updates.
Security Incident Response
If you suspect a security issue with your account or notice suspicious activity, contact our security team immediately.
Call Us
+1 (415) 801-2270
24/7 Security Hotline
Email Us
info@trustguardproinc.com
Response within 1 hour
Live Chat
Available 24/7
Instant support
Secure Your Next Transaction
Experience peace of mind with bank-level security protecting every transaction.